Payment Policy

At The Lux Avenue, we aim to provide a secure, simple, and convenient checkout experience for every customer.

Accepted Payment Methods

We accept major payment methods available at checkout, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Amazon Pay
  • Google Pay
  • Diners Club
  • Shop Pay
  • PayPal
  • Other payment methods displayed during checkout

All payments are processed in U.S. Dollars (USD).

Secure Payments

All payments are processed through secure payment systems designed to protect your payment information.

The Lux Avenue LLC does not store your full credit or debit card details. Payment information is handled securely by the applicable payment provider during checkout.

Payment Authorization

Your order will be confirmed after your payment has been successfully authorized.

If your payment is declined or cannot be completed, your order may not be processed. In this case, you may try another available payment method or contact your bank or payment provider.

Billing Information

Please make sure your billing information is accurate and matches the information associated with your payment method.

Incorrect or incomplete billing information may result in payment delays or cancellation of the order.

Payment Questions

If you have any questions regarding payment or checkout, please contact our customer service team.

Customer Service Opening Hours:

  • Monday to Friday
  • 8:00 a.m. to 5:00 p.m. (MST) Mountain Standard Time (Albuquerque, New Mexico)

Response Time: We strive to respond to all emails within 24 business hours.